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Civic participation platform

Umfrageheld

A civic feedback journey designed to make participation immediate and rewarding.

Industry
Social Impact
Discipline
Research and product experience
Contribution
User research · Experience mapping · UX/UI
Person using the Umfrageheld mobile experience
01

The situation

Civic research depends on participation, but the experience of answering can feel abstract, repetitive and disconnected from any visible benefit.

02

The move

The concept turns survey participation into a clear mobile journey with progress, identity and reward cues—making feedback feel more immediate and personal.

Research earns better answers when participation feels reciprocal.
Next projectThomas Henry